GP99 Privacy Policy & Data Protection

Welcome to GP99. This Privacy Policy governs the collection and use of information between you and the GP99 platform. By visiting the GP99 website, registering an account, or using any of our services, you are considered to have accepted this Privacy Policy.

We believe you should have full control over your personal data. That's why GP99's privacy policy is presented with complete transparency, so you can understand it clearly. This policy is built in compliance with GDPR and international data protection standards.

This Privacy Policy applies to all GP99 services, mobile applications, websites, and customer support interactions. For any partner or third-party services, their own privacy policies will apply.

GP99 collects only the data that is necessary — nothing more. Below is a breakdown of what information is collected and how:

We do not collect sensitive information such as religion, political views, or health-related data. Government-issued document copies may only be requested where necessary for identity verification.

GP99 uses collected data for specific, legitimate purposes only. Your information is never used in any way that violates this Privacy Policy.

• Account Management: To verify registration and login, and to ensure account security.
• Payment Processing: To securely process deposits and withdrawals and to maintain transaction records.
• Identity Verification (KYC): To prevent fraud and money laundering in compliance with legal obligations.
• Customer Support: To promptly resolve your questions, complaints, and issues.
• Personalized Experience: To recommend games suited to your preferences and show you relevant offers.
• Security Monitoring: To detect unusual activity and keep your account secure.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Service Improvement: To use analytical data for improving the platform and developing new features.

GP99 never sells your personal data to third parties. However, in limited circumstances, information may be shared with trusted partners:

• Payment Processors: Solely to process transactions with mobile banking providers such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With accredited verification agencies to complete the KYC process.
• Technology Service Providers: For server hosting and security services — they are not permitted to use your data independently.
• Legal Authority: With government agencies where required by court order or legal obligation.
• Fraud Prevention: With relevant authorities in the investigation of serious fraud or criminal activity.

All third parties with whom data is shared are contractually bound by our data protection agreement. They may only use your information for the specified purpose — nothing else.

The GP99 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain website functionality. We use similar technologies in our mobile app as well.

GP99 follows the highest industry security standards to protect your data. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption — the same standard used in the banking sector.
• Two-Factor Authentication (2FA): Extra security through OTP verification at login and withdrawal.
• Data Masking: Sensitive data such as payment numbers are stored in encrypted format in the database.
• Regular Security Audits: Regular system audits conducted by independent cybersecurity experts.
• Server Security: Firewall, DDoS protection, and 24/7 security monitoring.
• Staff Training: All GP99 staff are trained to comply with data protection policies and are bound by confidentiality agreements.

GP99 retains your data only for as long as necessary. Even after an account is closed, certain information may be kept to meet legal obligations:

• Account Information: For as long as the account is active, and for 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by law.
• KYC Verification Documents: 5 years after account closure.
• Customer Support Logs: 3 years from the date of contact.
• Analytics Data: Up to 2 years in anonymized form.

Once the above retention periods expire, your data will be securely deleted or anonymized. If you request deletion before that time, it will be carried out subject to any legal restrictions.

GP99 fully respects your rights over your own data. Under international data protection law, you have the following rights:

GP99 is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to minors.

• Age verification is mandatory at the time of registration.
• Accounts are not activated unless age is verified through the KYC process.
• If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
• If parents believe their child is using GP99, they are urged to contact us immediately.

GP99 may update this Privacy Policy from time to time — due to new services, legal changes, or technical improvements. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, advance notification will be sent to your registered email or via SMS.
• At least 15 days' notice will be given before any significant changes take effect.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly. To request a copy of a previous version of our policy, please contact our support team.

For any questions, requests, or complaints regarding the Privacy Policy, please contact GP99's Data Protection Team:

• Email: support@gp99.run
• Response time: Usually within 2–5 business days
• Important: Reach us 24/7 via live chat

If you believe your privacy rights have been violated and GP99 has not provided a satisfactory resolution, you have the right to file a complaint with the relevant regulatory authority.