Gaming should be a source of fun — not stress. GP99 believes that when every player games responsibly, it becomes a healthy and enjoyable experience. Our responsible gaming tools and guides are here to help you stay within the right limits while having fun.
GP99's Commitment: We don't just talk about winning — your mental and financial well-being matters just as much to us. Responsible gaming is a core value we stand by.
Online gaming is now a popular form of entertainment for millions of people in Bangladesh. But like any form of entertainment, it's best enjoyed when it's controlled and planned. Responsible Gaming means enjoying gaming while staying mindful of your time, money, and mental state.
At GP99, responsible gaming has been a priority from day one. We believe a happy, healthy player is the best player. So we don't just work on improving the games — we also make sure your gaming habits stay healthy.
Many people think responsible gaming means playing less or having less fun — that's not what it means at all. Responsible Gaming It means gaming mindfully, so it never has a negative impact on your family, work, or financial freedom. It's actually the path to more enjoyment.
At GP99, we follow international responsible gaming standards. Our platform includes a range of automatic and optional tools to help you set and manage your own gaming limits. You're in control — we're just here to support you.
Our customer support team is here for you 24/7, every day of the week. If you ever feel like gaming is taking up too much space in your life, don't hesitate to reach out. We won't judge — we'll just help.
Consider the questions below honestly. If more than two of your answers are "Yes," please speak with our support team.
Am I spending more than my set gaming budget and regretting it afterward?
After a loss, am I playing more to try to win back what I lost?
Is gaming affecting my work, family, or sleep?
Do I feel restless or irritable when I'm not playing?
Am I hiding my gaming from family or friends?
Does gaming feel more like a compulsion than something I enjoy?
GP99 provides a range of effective tools to help you keep your gaming experience safe and in control — all completely free of charge.
You can set a maximum deposit limit on a daily, weekly, or monthly basis. If you reach that limit, the system will automatically block any further transactions — keeping your budget protected.
Set a daily limit on how long you want to play. Once that time is up, GP99 will automatically send you a notification or end your session — keeping you from losing track of time.
Set a cap on how much you're willing to lose in a session — once you hit that limit, stop playing. This protects you from chasing losses and betting more than you can afford.
If you feel like you need a break, temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during that time — take a breather and come back with a clear head.
If you feel you need a longer break, you can close your account for 6 months, 1 year, or permanently. No bonuses or promotional communications will be sent during this period.
At regular intervals, GP99 will remind you how long you've been playing and how much you've won or lost. This transparent information helps you make conscious decisions.
Setting up GP99's responsible gaming tools is quick and straightforward. In just a few steps, you can take full control of your own gaming limits.
Log in to your GP99 account and click the profile icon in the top-right corner.
Select "Responsible Gaming" from the menu.
Deposit limit, time limit, cooling-off, or self-exclusion — choose whichever works for you.
Enter your preferred limits and tap the "Save" button. Changes will take effect immediately.
Learn in detail how each tool in GP99's responsible gaming system works.
Set a maximum deposit amount for three separate timeframes: daily, weekly, and monthly. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a maximum duration for each gaming session, anywhere from 15 minutes to 8 hours. When the time is up, you'll see an on-screen alert and the session will end automatically.
Take a temporary break for 1 day to 4 weeks. During this time you won't be able to log in, but your account balance will remain intact.
Close your account for 6 months, 1 year, 3 years, or permanently. During this period, you will not receive any promotional communications, bonuses, or the option to re-register.
View a full report of your gaming history, total deposits, total withdrawals, and net profit/loss at any time. Transparent data for informed decisions.
Every 30, 60, or 90 minutes, a pop-up will show you how long you've been playing and how much you've won or lost this session. Stay grounded in reality.
Find answers to the most frequently asked questions about responsible gaming right here.
If gaming is starting to affect your life, seek help right away. Asking for help isn't weakness — it's a sign of courage.
GP99's Bangla-speaking support team is available 24/7. For any concern or issue, contact us instantly via live chat.
For More Complex Issues support@gp99.runto send us an email. We typically respond within 2–5 business days.
Gaming addiction is a health issue. Don't hesitate to seek help from a local mental health professional or counselor if you need it.
If you feel that gaming is seriously affecting your life or the life of someone close to you, don't wait — reach out to GP99 Support. We'll keep your identity confidential, provide assistance, and connect you with professional services if needed.
Join GP99 and enjoy safe gaming with our full suite of responsible gaming protections. Register today and claim your welcome bonus.